Help & support
Updated 23 October 2026
Contact Radex
Include your username, what happened and your phone/browser model. Never send your password, authenticator code or login QR code.
Email supportAccount deletion and privacy
Sign in and open Settings → Help & account to submit an account-deletion or privacy request. If you cannot sign in, email support. Your identity must be verified before private account information is disclosed or deleted.
Scams and harassment
Use Block and Report on the person’s profile for in-app abuse. If you are in immediate danger, contact local emergency services rather than waiting for Radex support.